technical support engineer.

the role

We have an incredible opportunity on behalf of one of our fantastic clients who provide Energy Management Systems across a wide range of commercial clients. They are looking for an office based Technical Support Engineer to join their Ipswich branch.

Your daily duties include:

  • Responding to technical enquiries, via telephone, email, and cloud services.
  • Liaising with Project Managers and Engineers with technical requirements.
  • Monitoring and logging all BMS alarms, supplying monthly performance reports for each client.
  • Managing all client performance, software, and company bureau services.
  • Using your BMS knowledge to modify strategies and graphics.
  • Client meetings and site visits when required.

why you should apply.

This role would be perfect for someone looking to come away from tools and share knowledge and expertise to clients and engineers. This company has a real family feel throughout, and you really couldn’t ask for lovelier people around you every day. Your holiday increases over time and this is all on top of a fantastic salary of up to £50k!

what we’re looking for.

The ideal candidate will come from a BMS background with strong BMS Software and Graphics knowledge and a great understanding of Control Panel and Mechanical drawings. This is an incredibly important role so attention detail, customer service and prioritisation skills are essential. If you feel this is the perfect next step for you, then please apply today!


At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.