technical support advisor.


We have an exciting opening in a luxury drinks machine supplier based in Ipswich. They are looking for a Technical Support Advisor to deliver reactive technical advice via telephone, video call and emails to their customers. You will be collaborating with and reporting to all other departments to improve guidance support and efficiency of the equipment.

why you should apply.

You will be a part of an equal opportunity forward-thinking business, with a track record of outstanding reviews and customer satisfaction. This company is the whole package, from personal and professional development and procession opportunities to the amazing salary and endless benefits, the sky is the limit here, what more could you want?!

what we’re looking for.

Ideally, you’ll come from an engineering background specialising in coffee or water machines however if you have electromechanical experience along with great customer service and communication skills, we’d love to hear from you! We need someone proactive and organised with the ability to effectively prioritise.


At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.