information officer

A rare and exciting opportunity has become available with a unique company in the heart of Ipswich town, his role would suit a candidate who enjoys variety, is highly organised and has an inquisitive nature.


Strong IT Skills are a must but IT Helpdesk skills would be desirable.


The Position:

Our client is looking for an Information Officer with additional IT Support responsibilities

On a daily basis the successful applicant will be responsible for:

  • Thoroughly checking online publications
  • Locating all newly published cases, identify which historical cases have been claimed and which cases are missing
  • Update internal database (Xcel) with relevant data
  • Enter all newly published cases into internal system and make any necessary notes on case
  • On a monthly basis review any cases which are about to time lapse and check case notes in EFS.  If still active in system alert relevant Case Manager to pending deadline.
  • Maintain an overview of all resources available
  • Keeping a record of all sources of information
  • Data Entry
  • Monthly reviews of industry publications and newsletters and recording of relevant information
  • Update management of any findings or articles of special interest
  • Review press cuttings for any potential cases
  • Manage and record press cutting information
  • Log details in relevant database), review and update all recorded cases
  • Filing, Archiving and Storage
  • IT Support
  • Assist staff with any information queries
  • Ensure marketing materials / leaflets are printed and available daily


What we’re looking for:

  • Highly organised
  • Persistent and patient
  • Good attention to detail and accurate
  • Sound communication and interpersonal skills
  • Ability to use initiative
  • A willingness to keep up to date with advances in technology and social media.
  • Sound IT skills (Outlook, Xcel)
  • Well-developed online research skills
  • Data collection: collating data from a variety of sources
  • Experience of maintaining computer databases, including the definition and creation of new datasets
  • Record management systems and process skills
  • IT support / ability to troubleshoot
  • Solid administration experience
  • Library / Records experience preferred