import operator

What you’ll be doing

  • Tracking containers, arranging timely releases and sorting deliveries
  • Completing customs entries
  • Completing duty/vat invoicing and ensuring the receipt/collections of funds
  • Liaising daily with clients in order to gather instructions and maintain their reports using Excel
  • Investigating and solving disputes or queries
  • Managing and being solely responsible for major accounts
  • Outstanding customer service and communication with clients at all times
  • Answering telephone calls and responding appropriately to a variety of queries from people around the world
  • Arrange Collections from carriers and onward delivery to the customer

What we’re looking for

  • The ability to be meticulous and consistent with close attention to detail
  • Excellent verbal and written communication skills
  • Ability to work within a team offering support where necessary as well as using your own initiative when working on your own
  • Flexible and adaptable with an excellent attitude to Customer Service