import customs clearance clerk


A varied and challenging role has arisen working at the Felixstowe base of our client, a global logistics company. A sound background in customs entries is required to join this busy team who offer an end to end service to their clients.


What you’ll be doing

Calculating and processing duties and taxes to be paid

Entering details onto the specialist customs software including CHIEF, CNS, Destin8 and CFSP

Allocation of the correct licence dependant on the goods being imported

Advising customers on import and export restrictions, tariff systems, insurance requirements and any other customs related matters

Liaising with UK offices to determine the correct commodity codes

Outstanding customer service and communication with clients at all times

Answering telephone calls and responding appropriately to a variety of queries from people around the world

Invoicing and updating customers rates and ensuring advanced payment from clients without an agreed line of credit


What we’re looking for

Previous Customs Clearance experience is essential

The ability to be meticulous and consistent with close attention to detail

Excellent verbal and written communication skills

Ability to work within a team offering support where necessary as well as using your own initiative when working on your own


What you will receive in return

21 days holiday with an additional day per year up to 25 days max

Onsite parking