import coordinator

This is a fantastic position for an ambitious Import Clerk within a dynamic and fast paced shipping and logistics firm.


Our Suffolk based client is offering a rare opportunity to join an industry leading firm and gain the best possible start to your career.


Our client focuses on mentoring staff on all aspects of their business and look to provide their clients with an exceptional standard of customer service.



The Position:

Handling a ‘cradle to grave’ service for clients including customs entries

Arranging UK Haulage with shipping lines and hauliers

Investigating and solving disputes or queries

Outstanding customer service and communication with clients at all times

Answering telephone calls and responding appropriately to a variety of queries from people around the world.

General administration tasks including sales invoices

Liaising daily with clients in order to gather instructions and maintain their reports using Excel, Word and Outlook

Invoicing and updating customer’s rates and ensuring advanced payment from clients without an agreed line of credit

Tracking containers, arranging timely releases and sorting deliveries


Why should you apply?

A great opportunity to join a fantastic business that will support your future growth and progression.


What we’re looking for:

At least 1-2 years’ experience of handling & processing a variety of import customs entries

The ability to be meticulous and consistent with close attention to detail

Excellent verbal and written communication skills and a positive and can-do attitude

Ability to work within a team offering support where necessary as well as using your own initiative when working on your own

Flexible, adaptable with an excellent attitude to customer service

Destin8 & CNS knowledge