This is a fantastic position for an ambitious Import Clerk within a dynamic and fast paced shipping and logistics firm.
Our Suffolk based client is offering a rare opportunity to join an industry leading firm and gain the best possible start to your career.
Our client focuses on mentoring staff on all aspects of their business and look to provide their clients with an exceptional standard of customer service.
Handling a ‘cradle to grave’ service for clients including customs entries
Arranging UK Haulage with shipping lines and hauliers
Investigating and solving disputes or queries
Outstanding customer service and communication with clients at all times
Answering telephone calls and responding appropriately to a variety of queries from people around the world.
General administration tasks including sales invoices
Liaising daily with clients in order to gather instructions and maintain their reports using Excel, Word and Outlook
Invoicing and updating customer’s rates and ensuring advanced payment from clients without an agreed line of credit
Tracking containers, arranging timely releases and sorting deliveries
Why should you apply?
A great opportunity to join a fantastic business that will support your future growth and progression.
What we’re looking for:
At least 1-2 years’ experience of handling & processing a variety of import customs entries
The ability to be meticulous and consistent with close attention to detail
Excellent verbal and written communication skills and a positive and can-do attitude
Ability to work within a team offering support where necessary as well as using your own initiative when working on your own
Flexible, adaptable with an excellent attitude to customer service
Destin8 & CNS knowledge