A Freight Forwarding company that is well known for delivering a proactive, creative approach, with the same dedication to quality that has driven their business forward. Working within an excellent team dynamic who are successful in managing a busy workload. An excellent opportunity to grow and develop your skills within a trusted company.
Arranging UK Haulage with shipping lines and hauliers
Investigating and solving disputes or queries
Outstanding customer service and communication with clients at all times
Answering telephone calls and responding appropriately to a variety of queries from people around the world.
Completing full customs clearance for a variety of goods
General administration tasks including sales invoices
Liaising daily with clients in order to gather instructions and maintain their reports using Excel, Word and Outlook
Invoicing and updating customers rates and ensuring advanced payment from clients without an agreed line of credit
Tracking containers, arranging timely releases and sorting deliveries
Why should you apply?
If you are looking to work for a dynamic, forward thinking company that cover many sectors such as, Aviation, Marine and Energy this role is for you!
What we’re looking for:
Previous experience within a full service import role and knowledge of Destin8 and CNS System is essential
Experience of full customs clearance is also essential
The ability to be meticulous and consistent with close attention to detail
Excellent verbal and written communication skills and a positive attitude
Ability to work within a team offering support where necessary as well as using your own initiative when working on your own
Flexible and adaptable with an excellent attitude to Customer Service