TITLE: Collections Administrator
BUSINESS FUNCTION: Mortgage Team
HOURS: Monday to Friday 9-5
SALARY: £18,000 DOE
Fantastic role available as maternity cover with the potential to go perm. You will be joining a successful company within a rewarding department.
Because of the nature of the role we are ideally looking for a candidate with previous credit management/control/administration experience in a similar environment.
What your work environment will be like
Bright, open plan, friendly team environment.
What you’ll be doing
Calling customers who have outstanding mortgage payments, showing understanding and empathy to customer’s situations, drafting and arranging payment plans to ensure balances are paid.
Being proactive and positive maximising collections.
To provide reporting of any areas of concern.
What we’re looking for
We are looking for a team player with excellent communication skills. The ability to listen and rationalise situations.
Flexible and adaptable approach.
Minimum of 5 GCSE’s or equivalent including Maths and English.
What you will receive in return
Excellent bonus structure.
23 days holiday plus bank holidays.
5% pension contribution.
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
With offices in Cambridge, Ipswich, Peterborough and Norwich we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels.
Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.