claims technician

Our client is looking for a passionate and enthusiastic person to join their team as a Claims technician, they are a leading European provider of risk management, claims and damage reductions to the automotive logistics sector.  The primary responsibility of the Recovery technician is the management of an allocation of recovery claims, relating to damage sustained by vehicles.


** We are looking for candidates who are fluent speaking in German.


The Position:

Process all new claims

Ensure estimations of repairs are correctly validated before authorising

Building relationships and rapport with clients

First point of contact for any queries and issues

Processing invoices accurately within agreed timescales

Assist with recoveries

Collate all supporting documentation to support claims against the liable party

Identify trends and carry out investigations to understand the root cause of issues

Escalated claims once thorough investigations have been made


Why should you apply?

Great team orientated office environment, excellent staff benefits.


What we’re looking for:

Personable and approachable with good communication skills

Ability to deal with people across all areas of the business and levels of seniority

Excellent personal organisation, administration, numeracy and literacy skills

Accuracy and attention to detail

Ability to work independently and also as part of a team

Knowledge of recovery management advantageous

Advanced MS Excel, Word and Outlook skills and good document presentation skills

GCSE in Maths & English at least Grade C or above or equivalent