Our client is looking for a passionate and enthusiastic person to join their team as a Claims technician, they are a leading European provider of risk management, claims and damage reductions to the automotive logistics sector. The primary responsibility of the Recovery technician is the management of an allocation of recovery claims, relating to damage sustained by vehicles.
** We are looking for candidates who are fluent speaking in German.
Process all new claims
Ensure estimations of repairs are correctly validated before authorising
Building relationships and rapport with clients
First point of contact for any queries and issues
Processing invoices accurately within agreed timescales
Assist with recoveries
Collate all supporting documentation to support claims against the liable party
Identify trends and carry out investigations to understand the root cause of issues
Escalated claims once thorough investigations have been made
Why should you apply?
Great team orientated office environment, excellent staff benefits.
What we’re looking for:
Personable and approachable with good communication skills
Ability to deal with people across all areas of the business and levels of seniority
Excellent personal organisation, administration, numeracy and literacy skills
Accuracy and attention to detail
Ability to work independently and also as part of a team
Knowledge of recovery management advantageous
Advanced MS Excel, Word and Outlook skills and good document presentation skills
GCSE in Maths & English at least Grade C or above or equivalent