When meeting someone for the first time, we all immediately form an opinion of that person. The same applies to a successful candidate who’s walking into their new workplace for the first time.
With more competition than ever in recruitment, employers have to be aware of how they are viewed by inbound talent. First impressions are lasting and can affect the way a new employee views the company and their role within it. What does it say about a company if the devices a new employee needs have not been made available, or if they are sat at an old dusty desk in the corner without any guidance on how to get started? Of course, these are extreme cases, but we’re sure most individuals have experienced a lousy on-boarding process.
polkadotfrog works with hundreds of businesses across a spectrum of industries, and one of the most frequent questions we get asked is how to improve staff retention. As part of our series of blogs exploring the employee lifecycle we are looking into first impressions and how to how to hit the ground running when on-boarding a new recruit.
Here’s 6 top tips on making a lasting impression when welcoming a new starter.
- Plan Your Work and Work Your Plan – The first few days are critical when helping a new employee settle in. You will want this transition period to be as smooth and efficient as possible to aid productivity and help the individual acclimatise to their new surroundings.
- Be Prepared for Their Arrival – Make sure the new employee has a place in the office to call their own, allocate them a clean, clutter-free desk that is stocked with everything they need. Check their devices and systems to make sure they work correctly and set up a company email address.
- Buddy Up! – It is proven that new employees perform better and reach their potential faster when they have access to a mentor during their first week. The mentor or buddy aids with integration and answers any questions that the employee was nervous about asking their manager.
- Proper Introductions – Most companies complete a standard welcome tour with a new starter, however, office tours can be overwhelming. More and more companies are starting to introduce new starters via meetings with specific teams. This allows the ice to be broken over a coffee (or, in our case cake) and encourages socialising and rapport building. It’s also useful to provide an organisational chart and a map of the building.
- Set Them Up for Success – Outline what new employees need to do to succeed and let them know what you’d like them to achieve in the first few days. This will increase their confidence and the likelihood you’ll get the results you want faster. Provide guidance, do they need a checklist? do they need training for systems? do they need a door code? Tell them about social events and let them know about general housekeeping rules. Finally, review their job description and set common expectations, make sure you are both on the same page.
- Request Feedback – How do you know if you can improve if you do not know what is wrong in the first place? Feedback is extremely important, it makes new employees feel valued whilst helping the company to create more efficient processes.
Whatever the size of your organisation, you always want new employees to get off to the best possible start and hit the ground running. Don’t give them a reason to have doubts about why they joined. Make sure you set the stage for their success by creating a great first impression.