en-gb http://www.polkadotfrog.co.uk polkadotfrog Recruitment Sat, 18 May 2013 21:29:56 GMT http://www.polkadotfrog.co.ukjobs/Mechanical-Design-Engineer-12499 polkadotfrog is recruiting for a Mechanical Design Engineer. This is a fantastic opportunity working for a leading multinational manufacturer, based in south west Cambridge. Do you have a degree/qualification in Mechanical Design Engineering? Do you have proven experience of mechanical design within manufacturing/automation? If yes then continue reading this could be the next step on your career ladder. Our client has pioneered the design and manufacture of automated welding equipment. This vacancy is based within their Machines Business Unit. The desired candidate will need to enjoy taking an active part in a busy team, be willing to share ideas with enthusiasm and have the ability to communicate with customers and understand their perception of the final design spec. Responsibilities include; leading different projects, being an active member of other team projects, solving technical issues, taking an active part in the design and development of existing and new welding machines according to customers needs, meeting deadlines and budgets. The desired candidate will have: Technical qualification in Mechanical Design Engineering Proven successful experience on mechanical design within a manufacturing department and/or with automation background Proven experience working with Solid Works or similar 3D modelling package Ability to take outline designs and specifications through to manufacture Good understanding of electronics design If you feel you have the relevant skills for this vacancy and would like to apply please send your CV to us as soon as possible. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Fri, 17 May 2013 16:43:33 GMT http://www.polkadotfrog.co.ukjobs/Mechanical-Design-Engineer-12499 http://www.polkadotfrog.co.ukjobs/Scientific-Communciations-Officer-12498 This is a pivotal position within a relatively small marketing team and as such the individual will be responsible for all written scientific communications and ensuring that the scientific edge and applications advantage provided by our products is clearly presented. KEY RESPONSIBILITIES . Liaise with customers/collaborators world-wide to encourage representation at conferences and to share scientific data for joint posters and publications . Work in close co-ordination with colleagues and interact frequently with Marketing, Sales, Applications as well as Product Development/R&D team . Responsible for writing across the range products (including sample management, liquid handling and high content imaging) . Credible technical understanding of products and ability to represent them clearly and concisely . Writing content for brochures, website, blog and scientific social media groups (eg. LinkedIn) . Writing of scientific advertorial, posters, applications notes . Direct liaison with the PR agency for article pitching and PR placements . Checking factual accuracy and technical details of materials and working within the company's style guideline . Proof reading . Recognise and respect the company culture and work in a mature, self motivated manner with a high degree of integrity and credibility . Managing deadlines and reporting to the Marketing Manager EXPERIENCE & QUALIFICATIONS . A degree in a Life Science is required . Life science background (biology) is required . A sound understanding of the concepts and terminology common in science and medicine . Previous experience in scientific communications role is desirable (but not essential) such as producing written material for specific audiences including scientists and collaborators; provision of support for promotional materials . Experience in media liaison is desirable . Ability to operate effectively within a multi-functional team . Must be self-motivated and self-sufficient, able to operate with minimum infrastructure . Computer skills including high level of knowledge of Microsoft Office (including Word, PowerPoint) . Ability to work to deadlines, manage conflicting priorities, and high attention to detail If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Fri, 17 May 2013 11:53:21 GMT http://www.polkadotfrog.co.ukjobs/Scientific-Communciations-Officer-12498 http://www.polkadotfrog.co.ukjobs/Lettings-Negotiator-12497 polkadotfrog has an exciting opportunity for a Lettings Negotiator to work within our clients Estate Agency office in central Norwich. Looking for self-motivated, highly driven individual passionate about property. Previous experience is preferred but not essential. Are you a target driven, hungry and ambitious person looking for their next career move? Do you have a passion for offering good customer service and enjoy a face to face sales role? If so then this could be the opportunity for you, offering a competitive basic salary with an attractive commission structure and the opportunity to be part of a leading agency. Role Description . Responding to leads from our website and telesales . Lead and viewings management . Taking on new instructions and communicating our terms of business . Negotiating rental offers between landlord and tenant . Compiling property descriptions to load to our website . Showing/viewing property with potential tenants . Answering general queries from landlords and tenants . Coordination of agreements and tenancy paperwork . Moving In process for tenants . Ensuring compliance with relevant legislation Key Requirements . Strong IT skills . Full clean UK driving licence is essential . Flexibility to work long hours . Excellent communication skills . Strong sales skills and the ability to close for business . You will also be required to work every other Saturday ***Please note, due to high volumes of response, only those applicants who are successful will be contacted. We apologise that we cannot contact everybody in person but thank you in advance for your interest*** Apply now to Amanda Tyler for full details of this fantastic opportunity Fri, 17 May 2013 10:15:36 GMT http://www.polkadotfrog.co.ukjobs/Lettings-Negotiator-12497 http://www.polkadotfrog.co.ukjobs/Consumables-Sales-Shipping-Administrator-12496 Our Client is looking for a Consumables Sales and Shipping Administrator responsible for managing all consumables purchase requests including monitoring all aspects of the delivery process, raising the relevant documentation and reporting on consumable sales and shipping performance. Candidates will be required to liaise with many different areas of the business as well as external customers so excellent communication skills are essential. Key Responsibilities .To log all consumables purchase requests received and send out acknowledgements (with delivery dates set in conjunction with production stock and scheduling) . Respond to all associated customer enquiries . Ensure that all consumables orders are dispatched to meet promised delivery dates, performing all necessary actions to properly ship items from stock and raising all necessary documentation . Assist as required in the picking and packing of orders for dispatch. . Provide reports to management on consumable sales and shipping performance. Experience and Qualifications . Strong academic background - degree level in life science, ideally higher degree. . Excellent communication skills, both with external customers and colleagues . Excellent organisational skills . Experience of using Sales and Manufacturing computer systems . Good computer literacy . A proven track record of working within a similar environment is an advantage Key Competencies Required . Must be self-motivated and self-sufficient, able to operate autonomously. . Positive, smart, enthusiastic and able to apply high level of initiative . Capable of working under pressure . Self managing & motivating . Capable of Multi tasking . Methodical & thorough in their approach to work . Excellent team worker . Good telephone manner If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Thu, 16 May 2013 15:51:39 GMT http://www.polkadotfrog.co.ukjobs/Consumables-Sales-Shipping-Administrator-12496 http://www.polkadotfrog.co.ukjobs/Part-time-Office-Assistant-in-Legal-Department-12495 Our esteemed Client is looking for an Assistant to ensure smooth and efficient administrative support for the Legal Department. Duties: . Provide administrative support and assistance maintaining resources and facilities (eg post, stationery, updating legal webpage) . Provide confidential administrative support and assistance to the Senior Legal Counsel and Legal Counsel with regard to diary management, travel, PMP review arrangements, expenses, flexisheets, team meetings (both internal and external), booking of training and updating of training plan and correspondence. . Providing database administration for the department's contract management system, and maintaining and populating departmental Lotus Notes databases. . To be the first point of contact for all purchasing queries for the Department's expenditure. Involvement in agreeing terms of suppliers and providing documentation. Monitoring payments and support to the Manager for budgeting. . To obtain quotes for goods and services prior to invoices being raised. . Liaise with relevant manager to organise inductions for new starters within the team including organising equipment, introduction to facilities and other team members and acting as buddy to provide expenses and other systems training. . Responsible for the Legal Department's purchasing card including managing monthly statements. Department archivist responsible for filing and retrieval of current working files and archive material and maintaining index of each. There will also be a requirement for routine review and cull/re-archiving of oldest archive material. . Support and record keeping for compliance matters by scheduling and assisting with production of policies, training, maintenance of records for audit purposes. . Support on property matters as required. . Providing varied case support as necessary including correspondence, obtaining reports and records and documentary evidence for litigation. . Maintenance of intranet site. . Co-ordination with insurance companies. . To provide reception cover on a rota basis. Qualifications and skills required: . Educated to GCSE level or equivalent. . An NVQ in Administration would be an advantage but is not essential . A minimum of 2 years' administrative experience . Customer focused team player and a flexible attitude is essential, along with a proactive approach to the types of tasks to be undertaken. . Able to prioritise workload, work accurately and meet deadlines. . Ability to remain calm under pressure and handle complaints efficiently. . Good computer skills and a willingness to engage with new technology and initiatives (fully competent in the use of Word, Excel and PowerPoint). Knowledge of Sharepoint and Lotus Notes is desirable but not essential as training will be provided. . Well-developed communication skills, both spoken and written with the ability to communicate with all levels of people. *You will be required to work 4-5 hours per day, Monday to Friday* If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Thu, 16 May 2013 14:13:39 GMT http://www.polkadotfrog.co.ukjobs/Part-time-Office-Assistant-in-Legal-Department-12495 http://www.polkadotfrog.co.ukjobs/Commercial-Underwriter-12495 Location: Colchester Salary: £20,000 - £25,000 - depending on experience We are looking for an experienced underwriter who has worked within renewals, existing and or new business to underwrite policies that will meet the business income and profit objectives. Job Details: To underwrite a robust monitoring and negotiation framework that enables renewal retention rates to be achieved in line with the budgeted expectations. To ensure that all relevant management information is available to enable effective management of the business unit's underwriting performance including, but not necessarily limited to, service standard achievement and pricing strength. To work closely with credit control and finance colleagues to investigate and resolve outstanding underwriting queries from brokers that are preventing collection of overdue premiums, in accordance with the agreed service standards. To undertake any additional tasks that may be reasonably requested by senior management. Experience and skills required: Experience of underwriting is essential, working within a commercial capacity. Experience of working with new business policies, existing business or renewals. Knowledge of FSA regulatory requirements and principals. Excellent verbal, written and communication skills. Strong time management and a confident negotiator. Thu, 16 May 2013 11:25:16 GMT http://www.polkadotfrog.co.ukjobs/Commercial-Underwriter-12495 http://www.polkadotfrog.co.ukjobs/UK-Operations-Manager-12494 This growing and highly successful business that specialises in transformative leadership and supporting organisations through strategic change is looking for a UK Operations Manager to manage all aspects of the UK operations to build a sustainable organisation covering administration; resourcing; project & process management; HR, IT and Facilities. This role is critical to the success of the company and provides leadership and management to all operational aspects of the business to ensure seamless and cost effective delivery for their clients. It requires the job holder to line manage a diverse and dispersed operational team who are working to tight deadlines. Key accountabilities: 1) To recruit, induct, develop and performance manage all UK based Operations Staff This involves: a. Agreeing annual operational workload with UK MD and recruiting operational staff to meet the needs of the business . Translating the company strategy into operational requirements . Ensuring the appropriate skill mix within the operational team to deliver what the consultants and clients need. . To anticipate changing operational requirements e.g. technology; social media and recruit or develop capability ahead of operational need b. Performance managing and developing existing staff . Ensure all job descriptions are relevant to current operational needs and individuals know how their role contributes to the whole operation . Seeking ongoing feedback from clients and consultants on operational performance to ensure strengths are enhanced and development areas addressed . Ensure all operational staff have PDPs and receive regular feedback on their performance . Regular reviews and reallocation of workload to ensure client needs are met 2)To lead on the implementation and delivery of all HR policies and practices This involves: . Ensuring the UK staff handbook is up to date; reflects changing employment law and used as the basis for all induction . Reviewing, updating and managing all HR policies . Ensuring all line managers are inducted and provided with the HR tools they need to do their roles effectively 3) To manage the outsourced IT relationship and oversee all technology applications within the company (e.g. on line diagnostics; mobile devices) This involves: . Working with the Global Operations Director to ensure a cost effective technology platform that enables implementation of the business strategy . Conducts quarterly reviews with the IT provider to ensure technology requirements are built into the UK budgeting cycle . Oversees the day to day IT co-ordination to ensure smooth running of the UK operation 4)To manage the cost effective provision of all aspects of facilities This involves: . Oversight of office facilities in Newmarket and London including cleaning; security and car parking contracts . Oversight of consumable contracts e.g. stationery; reprographics Knowledge, qualifications and experience . Graduate calibre, the jobholder requires sound commercial acumen as well as excellent interpersonal, communication and influencing skills. Previous line management experience is essential . Experience of working in a client facing role and an understanding of consulting approaches and appreciation of how a consultancy business operates is desirable. . Experience of managing external suppliers is essential. . A good understanding of project management skills, as well as strong attention to detail, is essential for this role. . The job holder also needs to have good systems awareness and to be organised, structured and analytical in their approach. They will be computer literate and, as a minimum, they will be proficient in Word, PowerPoint and Excel. . The ability to deal effectively with people at all levels, both within the organisation and externally. A flexible approach is required, together with the ability to meet deadlines and be proactive with loads of initiative. . This role requires someone who can work autonomously, is comfortable with high levels of ambiguity and change, who can be a self-starter and who operates comfortably within a remote working team. Successful candidates will be interviewed at the beginning of June for an immediate start. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Thu, 16 May 2013 10:37:49 GMT http://www.polkadotfrog.co.ukjobs/UK-Operations-Manager-12494 http://www.polkadotfrog.co.ukjobs/Customer-Service-Advisor-Online-Sales-12493 Working for this prestigious car dealership the purpose of this role is to handle inbound/outbound vehicle and financial sales opportunities (using phone, email, live chat, & social media interactions) to agreed service standards and business objectives. To assist in the day-to-day running of the department by carrying out administrative duties, assisting with customer needs and the follow up of prospecting activities. Accountabilities Selling - . To complete agreed number of appointments as per KPI. . To complete agreed number of finance applications as per KPI. . To up sell agreed number of 'value added' products as per KPI. . To have a full understanding of appointment, finance, and value add products rules and to have the ability to process a finance application. . To have the ability to reserve and book appointments. . Ensure consistent in depth knowledge of all products, accessories and prices. . To have the ability to confidently discuss value add products ie. Servicing/Gap/ Paint protection. . To have a full understanding of all company systems. . To have excellent telephone sales skills - establishing need, objection handling, negotiation, and closing. Contact handling - . To handle all direct contacts (Calls & Web chat sessions) and all indirect contacts (Social Media interactions & emails) in line with agreed KPIs. . To provide the best customer service to all customers/prospects and to offer advice and information on related issues. . To deliver excellent customer service and deal with any queries or complaints effectively. Quality & Compliance - . To ensure all databases/systems are updated / completed correctly as per KPI. . To maintain a good knowledge of available products and processes and to adhere to all procedures and policies. . To ensure all administration, paperwork and computerised records are updated and maintained accurately. . Carry out accurate appraisals of all vehicles presented for part exchange, agreeing valuations with Sales Manager. Key Skills and Knowledge . Excellent listening & customer care skills. . Excellent communication skills, written and oral. . Excellent/professional telephone manner. . Excellent knowledge of product. . Ability to qualify (question and probe) to identify exact customer needs and the ability to influence and persuade. . Experience in b2c sales or commercial environment and experience and knowledge of advanced selling skills. . Thorough understanding of objection handling and knowledge of bundling packages/services together to meet individual requirements. . Good understanding of computer software and Microsoft Office packages. . Ability to work on own initiative. . Flexible approach to working hours to meet the demands of business fluctuations and trends and the ability to analyse data and interpret results. . Confident and assertive. . Friendly and courteous. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Wed, 15 May 2013 11:25:39 GMT http://www.polkadotfrog.co.ukjobs/Customer-Service-Advisor-Online-Sales-12493 http://www.polkadotfrog.co.ukjobs/Systems-Administrator-12492 Systems Administrator Salary range £29,000 to £33,000 per annum dependent on experience Polkadotfrog have an exciting opportunity for a Systems Administrator to join my client in a Senior role working with our clients Storage & Backups Team. This opportunity will suit an enthusiastic and experienced Systems Administrator with a proven track record and desire to expand their current skill set and develop their career. The Storage & Backups Team has the job of specifying, implementing and managing one of the largest storage real estates in the UK. This is a fantastic opportunity to demonstrate your current system administration skills and develop your knowledge in Unix/Linux at one of the largest High Performance Computing facilities in the country. Applicants shall be experienced Systems Administrators with a base knowledge of storage systems and a detailed knowledge of how storage systems form part of a greater whole. Applicanritas will be able to demonstrate their desire to acquire new skills and knowledge of Unix/Linux systems administration and will have the ability to (if not yet experience of) applying these skills to a large scale environment Key Skills: . Demonstrable Unix (Linux) systems administration experience & skills. . Demonstrable experience of providing a broad-based technical support service within a complex IT services environment . Able to demonstrate a working knowledge of industry best practices in regards to systems (servers), storage, backup, and disaster recovery. . An ability to communicate effectively (verbally, and in writing) with all levels of management & staff. . Show the ability to effectively explain complex technical issues to non-technical users. . An in-depth working knowledge, and demonstrable understanding, of a range of operating systems - Microsoft Windows, Apple OS-X, and networking platforms. . It is preferred that you have a Computer Science related degree, relevant scientific experience, but not essential . Note: One of the following is essential, more than one is desirable; Experience of NetApp, ONStor, or other NAS filers. (D) Experience of Symantec (Veritas) NetBackup, Crashplan, Retrospect or (Vertitas) DLO. (D) Experience of block-storage systems such as Nexsan, DDN and EVA. (D) Apply now for full details and a confidential conversation with our IT recruitment team Wed, 15 May 2013 10:49:29 GMT http://www.polkadotfrog.co.ukjobs/Systems-Administrator-12492 http://www.polkadotfrog.co.ukjobs/Part-time-Recruitment-Administrator-12491 polkadotfrog has an exciting Part-time Recruitment Administrator opportunity based in central Norwich Duties within this role include . A large element of the role will be updating the personnel database to start . The ability to work accurately, paying high attention to detail is essential . Strong IT skills are essential for this role . Converting CV's to the internal format . Be capable of creating adverts, convert to PDF format and save electronically . Log personnel details, track availability, manage & update CV's . Previous experience of recruitment administration is essential . Searching CV database for project specific personnel . Updating and archiving contacts and e-mail addresses . Strong organisational skills necessary for filing and process management . Flexible and enthusiastic, able to maintain confidentiality and clear concise communicate skills are essential ***PLEASE NOTE The set working hours are Monday to Friday 12:30-5:00pm*** Apply now to Amanda Tyler for full details of this opportunity. ***Please be aware we receive a high volume of applications, if you have heard nothing within 3 working days please consider your application as unsuccessful*** Wed, 15 May 2013 10:48:18 GMT http://www.polkadotfrog.co.ukjobs/Part-time-Recruitment-Administrator-12491